Frequently Asked Questions about the app

Due to its unique design, the FieldMate requires very little maintenance. However, it is advisable to check the FieldMate from time to time and in case of abnormalities.

The spoon of the rain gauge should be checked for dirt. Remove any sand, dust or other dirt. Check the sun shields for cobwebs or other debris that may affect readings.

Due to its unique design, the FieldMate should be placed in the crop. Choose a spot among the plants where the FieldMate will stand out well when you work the field with your machines.

Once you have found a good spot, make a hole 25 cm deep with an auger or a shovel. Place the white technology pole in the hole and press the soil firmly to ensure the pole remains stable. Click and turn the grey head with rain gauge on the pole, the FieldMate is now ‘on’.

Go to https://app.smartfarm.nl/ to work via your desktop computer or laptop.

The username is the same as the e-mail address you used to register. If you forgot your password, you can create a new one by clicking ‘I forgot my password’ in the SmartFarm app.

SmartFarm works on a crop-by-crop basis. So you enter the plot with the crop growing on it.

The minimum subscription term is 1 year and can be cancelled monthly thereafter.

One FieldMate can provide sufficient information on 1 crop in a homogeneous area of 3-5 km (without mountains, rivers or other factors that can change meteorological conditions).

The SmartFarm app can be downloaded on a smartphone and tablet. Download the app in the Google Play Store or in the Apple App Store.

The number of users is unlimited, you can invite employees, fellow growers and cultivation advisers in the app.

It is no problem to change the crop in the interim, just keep in mind that it will take several days to calculate a reliable disease prediction again.

Yes, you can! Because the FieldMate is modular, you can replace the battery. Contact our support team to order a new grey head with rain gauge.

There are no shipping costs within the EU.

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